Picture a product launch. Within a few days there are 8,000 reviews, 2,000 support tickets, and hundreds of social posts. Someone reads fifty of them, decides customers seem happy, and moves on. Buried in the rest is the same battery complaint, over and over. AI can read all of
If you’re new to AI, it’s easy to assume the biggest model in the catalog is the best choice for a chatbot or app. It usually isn’t. A bigger model can be slower, cost more, and still give inconsistent answers if it isn’t set up for the job. The
If an AI chatbot makes a promise your company can’t keep, who’s responsible? In 2024, a Canadian tribunal answered that question when Air Canada argued its chatbot was responsible for its own words. The tribunal disagreed, and that case gets to the heart of one of Microsoft’s six principles
If you have been putting off studying for Microsoft’s Azure AI Fundamentals certification because you were not sure where to start, now is a good time to jump in. The AI-900 exam has officially been retired, and it has been replaced by the AI-901, and the changes are bigger
Azure Virtual Desktop Hybrid has officially reached general availability, giving organizations a new way to deliver virtual desktops and remote applications from their own data centers while still leveraging Azure services for connectivity and management. If you have been holding off on AVD because you were not ready to
